Feedbell support
Email us at info@buy-it.gr. We reply within one business day.
Quick answers
- My product is missing from the feed. Open the app: the "Products left out" table on the home page shows the reason for each product (sold out, no barcode, no brand, no category, excluded).
- Skroutz says the feed is invalid. Check the barcode (EAN), SKU (used as MPN) and brand on the product, and the category mapping. Feeds follow the Skroutz XML specification.
- How do I leave out a collection? Open Exclusions, tick the collection and save.
- How often are feeds updated? At least every 2 hours, and right after you save settings or press "Refresh feeds now".